Data Infinity Technologies is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our Database Administration (DBA) services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Information that identifies you as an individual, such as your Name, Email Address, Phone Number, and billing details.
- Technical Information: Information such as your IP address, Browser type, Operating system, and other Technical data collected through Cookies and Similar Technologies.
- Service Data: Data related to your use of our DBA services, including Database Performance Metrics, Usage Logs, and Service Requests.
- Communication Data: Information you provide when you Contact us with questions, feedback, or other communications.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, manage, and improve our DBA services.
- Billing and Payments: To process payments and manage billing information.
- Customer Support: To respond to your inquiries and provide technical support.
- Security: To maintain the security and integrity of our Services, including monitoring for Potential Breaches or Malicious Activity.
- Compliance: To comply with legal obligations and respond to Governmental or Regulatory Requests.
3. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processors, hosting providers, and security services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to authorities, including to meet national security or law enforcement requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring company.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, please note that no data transmission over the internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights concerning your data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data under certain circumstances.
- Objection: Object to the processing of your personal data, where applicable.
- Portability: Request to receive your personal data in a commonly used and machine-readable format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and services. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our services.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: sales@datainfinitytech.com
Phone: +923034271251
Address: Office # 201, 5th Floor, Ashiyana Center, Main Boulevard Gulberg, Lahore, Pakistan